A typical standard maintenance and support agreement from CDSoft provides three levels of support with an optional fourth level of service:
1. Telephone Support
2. Remote Access Support
3. On-Site Support/Service
And optionally:
4. On-Site Administration (where CDSoft subcontract an engineer onto your site)
Our range of maintenance contracts are designed to give you a cost effective way of keeping your IT infrastructure in full working order. For a monthly charge, and dependant on the quantity and type of equipment covered, you can get the full backing of our entire support network, with full access to our support desk, and a fast on-site response service.
What happens when your IT staff goes on holiday/maternity leave or calls in sick? Talk to CDSoft today about IT Outsourcing on 01 5057800
What happens when your IT staff goes on holiday/maternity leave or calls in sick?